5. Health and safety issues

Event managers should consider security in relation to cash security, asset protection, crowd management and public safety. A professional, friendly and active approach to security will prevent confrontations and contribute to a positive atmosphere at the event.

It is essential that security personnel have efficient communication equipment and processes to maintain direct liaison with police, emergency services and the event manager. At large events, a central command post can coordinate security, police and emergency services.

At any event there are likely to be prohibited items. Patrons need to know in advance that certain items are not to be brought to the event. Searches of personal belongings including jackets, purses and bags and confiscation of weapons, alcohol and other drugs can reduce on-site problems. Some items, such as video cameras, may be prohibited by the performers at an event. A process to advertise this and deal with such items must be considered.

Confiscation, while effective, may create a hostile situation even before the event begins. It may be possible to give the patron the option of returning the property to their car, with a subsequent loss of place in line, or tagging the item, with a duplicate number, for reclaiming when leaving the event. The provision of a cloakroom (or cloaking facilities) may help to reduce the likelihood of theft, damage or loss of patron's possessions.

Security staff need to be qualified in accordance with the Security Industry Act 1997. All security staff, when on duty, must wear clearly visible identification. The Master Security Licence (preferably the original, but if this is unavailable a photocopy should suffice) must be shown at the police station closest to the event by 4.00 p.m. on the day prior to the event. A list of all security staff and their accreditation details must also be submitted. In certain circumstances (for example, "B and S balls"), the police will require security staff to have completed a Responsible Service of Alcohol course.

First aid and emergency medical services

First aid services and direct access for emergency ambulance and medical response services is critical for all types of events. First aid services should be in a clearly defined area and the officers should be able to easily communicate with the event manager, staff and security personnel. Patrons should be informed and encouraged to access the first aid services for themselves or friends. The location of the first aid post should be carefully considered to give the best access for patrons.

NOTE: There are many first aid organisations in NSW that can provide an on-site first aid service. Links to these organisations can be found here.

Emergency procedures

Developing an effective emergency action plan is essential for all major public events. This action plan needs to go to all staff, police and emergency service personnel.

Problems can be reduced if basic forcible entry tools are available, e.g. bolt cutters, crowbar etc. These items need to be located in an accessible area.

Download health and safety issues form  (pdf)

Next - 6. Management of alcohol