Shopping Centre Security Guards and Young People: Resource Manual and Self-Paced Learning Package

This training resource for shopping centre security guards is produced by The Youth Action & Policy Association (YAPA) NSW.

The resource manual and self-paced learning package has been designed both as a tool for security guards and youth workers.

The package has a number of exercises (with answers provided in the back), that individual security guards can work through.

The comprehensive package can also help youth workers who might be invited to help train local shopping centre security guards.

The information provided can be easily adapted for use in face-to-face training, although the self-paced style also allows guards from companies who might not be able to afford (money or time) to access the information.

The package has been developed by Garner Clancey, Sally Doran and Michael Huggett who worked on the NSW Youth Shopping Centre Protocol Project.

Garner and Sally realized the need to enhance the training available to shopping centre security guards, to help them better understand and to respond to young people. The lack of training for security guards in part contributes to some of the tensions between young people and security guards attached to shopping centres.

The package has been developed with funds from the Western Sydney Area Assistance Scheme.

Follow this link to the YAPA website to download the Shopping Centre Security Guard and Young People Resource Manual and Self-paced Learning Package (opens in a new browser window)

Young People and Shopping Centres Protocol

The Security Guard training package complements this protocol

Follow this link to the Young People and Shopping Centres Protocol (opens in a new browser window)

For further information

Contact	:	Garner Clancey
Address	:	Youth Action and Policy Association 146 Devonshire St. Surry Hills NSW 2010
Phone	:	0425 231 825
Email	:	garner@hn.ozemail.com.au

WWW

:

http://www.yapa.org.au