Residents Feedback Register Handbook – Dr Lyn Carson, Editor

This Guide, prepared for Planning NSW by Dr Lyn Carson, is part of a series of Consult Your Community Handbooks. It introduces and provides practical information on Residents’ Feedback Registers.

The Residents Feedback Register (RFR) is a method of community consultation that has much in common with people’s panels, citizens’ panels and ‘quick response citizens’ panels’

As the name suggests, the register is a randomly selected group of residents that is created to give feedback to a local government authority about their services and priorities.

Although sometimes referred to as resident feedback ‘panels’ this group of residents may not ever gather together physically. It is not a committee. Rather it is a register of thoughtful and willing citizens who can be utilised by Council as required.

The RFR offers an affordable and representative way for local government to obtain input and feedback on a broad range of issues and concerns.

The handbook contents include:

• what is a Residents Feedback Register?
• using a Residents Feedback Register
• what a Residents Feedback Register offers
• frequently asked questions
• resources and reading

Follow this link to download A Guide to Using the Residents feedback Register (pdf file - opens in a new browser window)

Follow this link for other resources on community consultation and engagement (opens in a new browser window)

For further information

Contact	:	Department of Planning Infrastructure and Natural Resources (DIPNR)
Address	:	Henry Deane Building, 20 Lee Street, Sydney NSW Australia 2000
Email	:	engagement@dipnr.nsw.gov.au