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Home > Be a Community Builder > Community Participation >

Consultation and Engagement Resource Website

The Victorian Local Governance Association has developed this website with the aim of providing local governments with the information, tools and support to consult effectively with their communities.

Quality consultation and engagement are building blocks for good governance, contributing to healthy democracies and involved citizens.

The design of this website seeks to address the key question of how do local governments increase the level of participation and representation in their consultations.

The website contains information on:
  • The Basics: Consultation and engagement terms are defined and key principles identified with accompanying checklists.
  • Consultation Methods: Contains information on traditional and innovative methods of consultation, and links to relevant information.
  • Choosing a Method: Provides guidance in finding the most appropriate consultation method or methods.
  • Engaging the Hard to Reach Groups: Some tips about engaging individuals and groups who are hard to reach for a variety of reasons.
  • Case Studies: These can be found throughout the site.
  • Consultation Planning and Process design: Lists a range of issues to consider and steps taken when designing and carrying out consultation activities.
  • Consultation Strategy Development: Provides some tips on preparing a whole of local government consultation strategy and links to examples.
The site also has:
  • Online publications
  • A Discussion Board on consultation issues
  • Direct Links to relevant national and international websites

Follow this link to the VLGA Consultation and Engagement Resource Website (opens in a new browser window)



For further information

Contact  :  Victorian Local Governance Association
Address  :  Level 1, Ross House, 247 Flinders Lane, Melbourne, VIC. 3000
Phone  :  03 9654 0333
Fax  :  03 9654 0555
Email  :  vlga@vlga.org.au
WWW  :  http://vlga.org.au


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Consultation and Negotiation with Aboriginal and Torres Strait Islander People 

The Queensland Department of Aboriginal and Torres Strait Islander Policy and Development has produced guides to help Non-Indigenous people understand protocols for consultation and negotiation with Aboriginal and Torres Strait Islander people.


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Last modified: 16 Nov 2005